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Changes to the CARER tool

It has been 4 years since we started our ambitious passion project, My Dementia Companion. The project began as we were seeing too many families being overwhelmed, confused and lost in the dementia journey leading to significant distress, frustration and challenge for everyone.

Our dedication to create impact

Our volunteers’ social obligation led us to create something that had never been done before, to build the world’s first smart digital dementia guide. While working at our day jobs, and with the help of many generous supporters and volunteers, we launched the CARER tool which has helped thousands of carers and received industry recognition.

I would like to take this opportunity to thank our amazing volunteers and our supporters.

Why the change?

As a passion project, we wanted to keep the CARER tool free, so everyone could benefit. Over time, the tool has become very sophisticated, and this has resulted in increased demand for our volunteers (who will continue to work day and night on top of their day jobs to help), but also increased costs with the maintaining IT systems and developing new features required.

For us to be sustainable to support more people going forward, NEW users will be charged a small subscription fee.

Benefits of the change

This change means we can continue to maintain and improve My Dementia Companion CARER’s features, curate more resources and practical tips, keep all the content up-to-date, and continue to support more families in the future.

The very modest subscription fee for new users allows access to all features of My Dementia Companion CARER tool, including support through an individual’s dementia journey (early to late stages) with bite-sized, practical and personalised guidance, tips from other carers and more.

It removes the guesswork, confusion and the feelings of being overwhelmed and lost in one of life's most challenging journeys. All of this curated information helps save precious time for you to spend on yourself and your loved ones. Learn more about the benefits of the CARER tool here.

Details of the change

When will it change?

The CARER tool will be available with a 2 month free trial followed by an ongoing monthly subscription fee from 30 September 2022 for NEW users.

How much will it cost?

The CARER tool will cost $4.99/month (less than a cup of coffee)! Or receive 10% off an annual subscription at $53.90.

Don’t forget to check with your NDIS or My Aged Care provider to see how you can claim this on the plan and package.

What happens to existing users?

As a token for the ongoing support of all our existing users who supported us from the start, the CARER tool will remain free for existing users. We would like to thank you for your amazing support, and being a part of this journey

Why should I refer another carer to the CARER tool if it's no longer free?

Without a cure, navigating the dementia system and developing care strategies is the only way to live well with dementia. As dementia is so broad and complex, it touches on all aspects of life and often leaves families overwhelmed, confused and lost on what they need to do, where they need to go or figure out what they need to know.

The CARER tool is the world’s only smart digital dementia tool to overcome this, by guiding family and friend carers through the individual’s dementia journey with bite-sized, practical and personalised guidance. Click here to learn more.

This change is necessary for us to be able to be able to continue offering the CARER tool to support more people into the future. If you have any questions or would like to talk it over with us, you’re more than welcome to get in touch with us by clicking here.

Thank you very much for your understanding.

From the My Dementia Companion team


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