Funding & Pricing: CARER

As a passion project created by carers and volunteers, our fees are very modest and can be funded by the Government based on your needs, including via Carer Gateway, My Aged Care's Home Care Packages or the NDIS.

It’s very good because it’s personalised, easy to use and lots of practical tips and hints on what to do or where to get help!

Marg, wife & carer

It helped me to find my way around this maze. It's such a relief I can find all I need here. Saves me from going through all the loose booklets and links

Anonymous, wife & carer

Pricing

Plan

A comparison between the Dementia Plans for the CARER tool is below.

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Note: You do not need a credit card to start the trial (cancel any time). You can seek Government Funding at any time. The prices include GST. Contact Us here if you have any questions.

Launch Tool

Use Government Funding

funding

The CARER can be funded by the Government and you can learn more by clicking on the headings below for Home Care Packages, Carer Gateway and NDIS.

Home Care Packages (My Aged Care) and My Dementia Companion

The Home Care Program, through My Aged Care, provides a mix of services and supports to meet a person’s individual care needs and goals. Depending on your needs, My Dementia Companion can be included under the Program. This is also known as Home Care Packages (HCP).

Simple steps to access My Dementia Companion:

1. Contact your HCP Provider

Ask your HCP Provider to include My Dementia Companion as part of your Care Plan (more below*).

2. We'll set up your account

Your HCP Provider will contact us with your name, carer name & email address to set up an account for you.

3. Empowered to live well

You can then access your account for guidance on managing challenges and navigating the system.

If you are a provider, you can view more detailed steps on how to start a client or carer on HCP here.

*More about your HCP Care Plan

Work with your Home Care Provider to discuss what type of supports you need in your Care Plan to optimise your health and wellbeing when living with dementia (or cognitive impairment). Your Care Plan will then determine what can be purchased from your package budget.

Including My Dementia Companion as part of your Care Plan will enable you to:

Gain practical guidance, with a re-ablement approach, to support you on your dementia (or cognitive impairment) journey at home, safely and independently
Access information at your fingertips at any time, including understanding dementia, communication, changed behaviour strategies, carer support, environmental changes, respite care and much more.

If your Care Provider has any questions about this, please feel free to contact us. We would like to thank the Department of Health and Aged Care for clarifying that My Dementia Companion can be funded through a client's Home Care Package, where it is part of their assessed needs and Care Plan.

Designed here in Australia, My Dementia Companion is the world’s first practical dementia tool guiding and supporting you through your dementia journey. Whether your Home Care Package is Care Managed or Self Managed, the tool will help you understand what is happening to you and what supports you need to live well with dementia. Planning in the early stages of dementia has proven successful in managing later stages of the disease's progression.

Carer Gateway is an Australian Government program providing free services and support for carers. After registering and assessing your individual needs, you may be eligible for practical support, which could help with the cost of My Dementia Companion.

Simple steps to access My Dementia Companion:

1. Register with Carer Gateway

Call 1800 422 737 or request a call back here for NSW, QLD, NT & TAS, and here for VIC. This initial phone call will begin the registration process.

2. Discuss your needs

Your local Carer Gateway partner will discuss your needs and support you in your caring role. This may include funding for My Dementia Companion and other help, such as respite care, in-person or peer support and more.

3. Access your account

Once approved, Carer Gateway will contact us with your details to set up an account. Then, we will email you simple steps to get started, so you are empowered to manage challenges and navigate the system confidently.

When speaking with Carer Gateway, you may also ask about including My Dementia Companion as part of your support, so it can empower you in your caring role and help you to:

Learn new practical skills in your caring role to manage challenges, navigate the complex dementia journey at home, safely and independently, including but not limited to dementia friendly communication or environment, changed behaviours strategies and much more.
Gain practical knowledge and guidance on managing your wellbeing, reduce carer stress and burnout, including tips from other carers.

In NSW Sydney region, the CARER tool is fully funded for 6-years. In VIC, it is fully funded as part of the Tailored Support Package for one year.

If you are a provider, you can view more detailed steps on how to start a client or carer on Carer Gateway here or contact us.

More about Carer Gateway

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Carer Gateway is an Australian Government program providing free services and support for carers. Carers are encouraged to reach out to Carer Gateway to learn more about how to access these supports, which may include counselling, coaching, practical assistance, tailored support packages, in-person and online peer support with other carers, and emergency or planned respite. Upon registering with Carer Gateway and assessing your individual needs, you may be eligible for practical support, which could help with the cost of a My Dementia Companion app membership.

Please note that funding for the app membership is subject to eligibility and is not guaranteed. For more information, please contact Carer Gateway at 1800 422 737, Monday to Friday, between 8 am and 5 pm or complete a callback form here for VIC (work in progress for other States). Please contact us if you or the Carer Gateway staff have any questions.

We would like to thank each State/Territory's lead organisation and consortia partners for making the CARER tool available.

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NDIS

HCP