Scenario 4: Boost your dementia knowledge

Scenario takeaway

  • It is always beneficial to familiarise yourself with as much of the resources as possible, or at least what is included within the PRO

  • This can help you 1) build capability to deliver better care (including continual professional development), 2) have much more meaningful and deeper
    interactions on the go, and 3) use the PRO much more efficiently and effectively.

  • You can mark your progress and save items

Tasks to complete

  1. Click on the “All info” tab and scan down the list of Topics. Find a Topic that you are not familiar with and would like to learn more, e.g. “Incontinence and dementia”

  2. Save that Topic by click on the heart at the top right of the right Column, so it’s in your “Saved” tab

  3. Over the coming days or week, learn the resources. You can click “Mark as read” to mark your progress.

  4. If there is a PRO Section with additional courses, consider enrolling and completing any online course or seminars, e.g. “The art and science of caregiving associated with dementia and incontinence”.

Open Book

Scenario notes

The PRO contains >1,000 pieces of quality, up-to-date and practical resources on almost all aspects of dementia care. This is necessary because dementia is so complex and broad, touching on all aspects of life and care.

All resources are also neatly curated in PRO, so you can navigate and build your dementia care excellence competency more easily. 


This way, you can delivering better care with confidence, whilst save >5 hours a week of stressful searching and filtering the internet for what you need.

Accessing the resources


In the “All info” tab:

  • You can access the resources by browsing through the PRO’s list of Topics, which are loosely ordered from early stage to late stage, with the daily challenges and behaviour changes Topics at the end

  • Another way to access the information easily is by typing in keywords in the search bar.

Note, we understand dementia journeys are not linear, thus the PRO carefully curates the vast amount of resources to allow you to navigate them easily.


Capability building

While the above two methods can help you navigate the tool, we do recommend you gradually familiarise yourself with the content. This can help you:

  • Build up your general knowledge and competency to support all your clients and carers better

  • Find relevant resources even quicker in the long run.


Using “Mark as read” and Save” to guide you


As you learn and go through the content in PRO, you can use “Mark as read” to track your progress.


As you progress through you may also see “PRO” only Sections, such as those below. It can contain many professional only resources, such as additional videos, information packs, suggestions or training. These can also help you with your Continual Professional Development (CPD).

And if you are too busy to complete any of them, you can click on “Save” to come back later.



  • The scenarios do not cover all of the content in My Dementia Companion, nor all the ways it could be used. Please keep exploring!

  • All the information is curated from reputable sources that are designed for people like Jane and Bill. So, assess and if relevant, share with confidence!

  • Handy user tips include: shortcuts, adding us to safe sender list, registration tipssharingextra tips and tricks

  • Contact us if you have any questions via the “Questions?” button or the chat icon within the tool, email us or sms/call us 0406 257 729 during business hours.​