PRO Scenarios & user tips
Based on your peers’ requests, we have created a few real-life scenarios and short videos on how PRO can help you deliver best practice dementia care with confidence in your day-to-day, whilst saving time, reducing stress and meeting compliance needs.
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Scenario 1: Responding to needs, risks and questions (incl. a PRO overview)
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Scenario 2: Referrals
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Scenario 3: Care Planning
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Scenario 4: Changed behaviours
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Scenario 5: Incidents and audits
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Scenario 6: Supporting carer groups
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Scenario 7: Boosting your knowledge.
We hope these can give you more ideas about how the PRO can support you in the amazing day-to-day work that you do, whilst saving time and being more confident.
Additional user tips
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What is dementia care: including dementia journey and how the PRO helps you?
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Creating shortcuts/ app icons: so you can access PRO easily from desktop and mobile
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Add and editing clients & carers: ways to manage clients and carers
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How to Share resources via PRO: Sharing a big component of dementia care via the PRO. Learn how easy it is
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Extra tips and tricks: including setting States and Territories preferences, collapse and expand Sections etc.
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How to print in PRO: some clients and families prefer print materials. Learn how PRO fits in
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Support your organisations' compliance needs: for the current Aged Care Quality Standards and the new Strenghthened Quality Standards.
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Developing training: learn to use PRO to guide you ongoing training at work
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Adding us to safe sender's list: so you won't miss content updates
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Registration and verification tips: to help you team trouble shoot any registration questions
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FAQ: Frequently Asked Questions on the PRO app.
Please feel free to contact us if you have any questions via the “Questions?” button or the chat icon within the tool, email us or sms/call us 0406 257 729 during business hours (Melbourne time).
