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Scenario 7: Boosting your knowledge

Scenario takeaway

  • While we can’t all be dementia experts and the PRO is designed so you don’t need to remember everything about dementia care, it is beneficial to learn as much as you can

  • This can help you to 1) build capability to deliver better care (including continual professional development), 2) have much more meaningful and deeper interactions on the go, and 3) use the PRO much more efficiently and effectively

  • You can mark your progress and save items.

Tasks to complete

  1. Click on the “All info” tab and scan down the list of Topics. Find a Topic that you are not familiar with and would like to learn more, e.g. “Incontinence and dementia”

  2. Under "View as me", save that Topic by clicking on the heart at the top right of the rightmost column. This saves the Topic into your “Saved” tab

  3. Over the coming days or week, review the Topic and Sections. You can click “Mark as read” to mark your progress.

  4. If there is a PRO Section with additional courses, consider enrolling and completing any online courses or seminars, e.g. “The art and science of caregiving associated with dementia and incontinence”

Open Book

Scenario notes

Coming across something interesting for you to learn later


In one of your conversations, a family carer mentions that your client is in a clinical trial. You want to learn more about it as it is also relevant for your other clients. 


​In such instances, you can:

  • Select “View as me

  • Save the  Section “Clinical trials and dementia” for you to learn about later

  • Once you have read the information, you can mark it as read by clicking on the “Mark as read” button to mark your progress.

You can also apply the same method to a whole Topic.



While it’s very easy to access resources in the tool (e.g. search Sections or browse Topics), we recommend you gradually familiarise yourself with the content. This can help you:

  • Build up your general knowledge and competency to support all your clients and carers better

  • Find relevant resources even quicker in the long run.

The PRO app contains >1,500 pieces of quality resources that are regularly updated. Some examples of included subjects are shown in the word-cloud below:


Taking it to another level

In addition to the regular Sections in the tool, some Sections are marked with a “PRO” next to their headings. These Sections include evidence based professional only resources that may be more in-depth or technical, such as:

  • Seminars and trainings

  • Guidelines, frameworks and policy documents

  • More in-depth insights and recommendations.

You can browse and learn them as you see fit, which can help build your dementia competencies further, allowing you to deliver enhanced care more confidently.

Note: this may cont towards your continual professional development.



  • The scenarios do not cover all of the content in My Dementia Companion, nor all the ways it could be used. Please keep exploring!

  • All the information is curated from reputable sources that are designed for people like Jane and Bill. So, assess and if relevant, share with confidence!

  • Handy user tips include: why learn dementia careshortcuts/app icons, adding us to safe sender list, registration tipssharingextra tips and tricks

  • Contact us if you have any questions via the “Questions?” button or the chat icon within the tool, email us or sms/call us 0406 257 729 during business hours.​

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