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Email template and blurb for CARER tool

This page includes:

A short blurb


The My Dementia Companion CARER is an online tool that guides family, friends and carers through one of life's most challenging and confusing journeys.

It offers personalised and practical support for a person’s dementia journey, including guidance to subsidies and care strategies to manage challenges at home.


It's very easy to use. To get started, go to and click on the orange "Launch Tool" button to follow the prompts to register and use the tool." 

Short email template

Subject: CARER app to guide you through dementia journey

Hi [insert carer name],

Hope you are well. As mentioned, please find some information about the My Dementia Companion CARER tool to help guide you and [insert client name] through the dementia journey.


  • The My Dementia Companion CARER is the world’s first smart online tool that provides family, friends and carers with personalised and practical info on where to go, what to do next and how to manage challenges at home, e.g. care strategies, subsidies and more.

  • It has won many awards such as Dementia Australia's Decoding Dementia Innovation Award, been featured on My Aged Care and Department of Health website, and more.

How to get started

  • click here for a short tutorial video on how to get started

  • It's very easy to use. To get started, go to and click on the orange "Launch Tool" button to follow the prompts to register an account and use the tool.

If you need help

  • click the "Questions?" button or chat icon within the CARER tool for help during business hours (Mel/Syd time)

  • click here to book a live training session after watching the above video.

Cost [delete the option/s below as appropriate]

  • It's a passion project created by volunteers and to maintain costs, they charge a modest subscription fee (price of a cup of coffee a month). 

  • We can also claim this on your Home Care Package by [insert your organisation’s processes].



  • It is free for you because we have paid for this on your behalf. 

  • to claim your free subscription, you can either let us know once you have registered your account, or enter voucher code "[insert your voucher code]" when you are prompted to pay.

Hope this tool can support you with the know-how to live well with dementia. If you have any questions, please reach out to the team (above) or us.

[insert your name or signature]

Closeup of comforting hands
Emai template

You can go back to CARER Champion resources by clicking here.


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